STORE FINDER

Privacy Policy

This privacy statement demonstrates how Oswaldtwistle Mills Shopping Village are firmly committed to your privacy and the protection of your information, and to providing a secure site for e-commerce transactions. We never make your personal details available to third party companies outside Oswaldtwistle Mills and the companies listed under Oswaldtwistle Mills for marketing purposes; however our representatives may hold your data so that your order can be processed and account maintained.

What we use your Information for

You can browse through our online shop without giving us any personal details about yourself.

If you wish to become a member or wish to make a purchase the following information is required:

Name, address and postcode - we need this so we know where to send your shopping.
E-mail address - we will send you an order acknowledgement email detailing the products you have ordered.
Home/Mobile Phone numbers - if there are any problems with your order or we need to clarify anything, we may need to contact you by telephone.
Fax number - this is optional, and is also used in case we need to contact you to clarify anything.
Credit/debit card number, expiry date, issue number and name of holder - we need this to collect payment.
Where you heard about us - this is for our records to help us with our market research.

Email Correspondence

Whilst we will not make your details available to third parties, we will occasionally email you with key information about new ranges, promotional offers and upcoming events within the Oswaldtwistle Mills store. If you do not wish to receive these emails, you can opt out by clicking the link at the bottom of the email.

Cookies Policy

This page sets out the cookies used on our website and how to opt out of or reject cookies.

Oswaldtwistle Mills' website is committed to protecting your personal information. We have created this cookies policy in order to provide comprehensive information about Oswaldtwistle Mills use of cookies across its website.

This policy provides the following information for users:

Information about cookies
Types of Cookies
How do we use cookies?
Cookie management

Information about cookies

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device (referred to here as a "device") browser from a website's server and is stored on your device's hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers. A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What is a browser?

A browser is an application that allows you to surf the internet. The most common browsers are Chrome, Internet Explorer, Firefox and Safari. Most browsers are secure and offer quick and easy ways to delete information like cookies.

What do cookies do?

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Information supplied by cookies can help us to analyse your use of our site and help us to provide you with a better user experience.

Types of Cookies

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by other organisations that we use for different services. For example, Oswaldtwistle Mills uses external analytics services and these suppliers may set cookies on Oswaldtwistle Mills' behalf in order to report. The website you are visiting may also contain content embedded from, for example, YouTube or Flickr and these sites may set their own cookies.

Session Cookies

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

Persistent Cookies

This type of cookie is saved on your device for a fixed period. Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you have asked us to remember preferences like your username.

How do we use cookies?

First party

Oswaldtwistle Mills' website uses 1st party cookies. These cookies are used to help us collect information about how visitors use the website. The cookies store unique identifiers that allow Oswaldtwistle Mills to track a visitors progress through the website

Analysis

We use cookies to analyse our website via Google Analytics. These cookies allow us to see how our the website performs and how visitors interact with the website. The data and information from these cookies allows us to make improvements to give a better service and user experience as well as seeing areas were errors may occur.

We can also see how often users have visited, where they leave our website, where they enter our website and what marketing channel is most effective for our marketing campaigns.

Cookie management

Oswaldtwistle Mills' website allows you to "opt out" of allowing cookies on our website to store information about your visit. However, the Oswaldtwistle Mills website uses some cookies that are necessary for the website to function, therefore you may not opt out of these.