Vacancies at the Mill

Join Our Team

Loss Prevention Officer

MAIN PURPOSE OF JOB: Contribute towards reductions in stock losses by constant surveillance and help to create a safe environment for customers and staff.

DUTIES AND RESPONSIBILITIES

Offer high standards of Customer Service
Carry out regular surveillance of all areas of the store and grounds
Identify systems to deter offenders and potential risks
Work in line with Company policy and within the boundaries of the law
Reporting any breach in security
Apprehend and detain people who commit theft
Investigate and write notes and statements as required
Operate C.C.T.V. and use the radio communication system correctly
Accompany staff when making cash collections
Carry out staff / concession searches as required
Implement security procedures in conjunction with management
Attend call outs when required
Conduct health and safety checks and complete relevant documentation
Liaise with external agencies as required
Post duties
Grounds/Aviary duties
Action any other ‘reasonable’ duties required by senior management

QUALIFICATIONS / EXPERIENCE

Essential

Highly experienced in retail security / loss prevention
Knowledge of Health & Safety & legal security matters.

Desirable

SIA Licence
First Aid
H&S Training

PERSONAL QUALITIES

Excellent communication and customer service skills.
Proactive approach to problem solving.
Flexible and willing.
Prepared to work out of hours if necessary.
Thrive on working upon your own autonomy and be capable of making decisions.
Prepared to travel to other sites within the Company if necessary.

To apply for this role, please send your CV and covering letter to: [email protected]

Maintenance Assistant

We are seeking a capable and energetic person with experience in maintenance. The role will be to work alongside our maintenance supervisor, assisting where necessary in all areas of maintenance and health and safety. This is a widely, varied position and you will need a working knowledge of trades and be able to maintain to a good quality standard with attention to detail.

Duties will also include:

Assisting your supervisor in all areas of maintenance.
Making sure all areas of the business, inside and out are litter free and clean.
Ensuring all warehouses and loading bays are clear of debris and are safe, with clear walkways.
Driving company vehicles when required.
Support retail teams with any necessary shopfits, displays or building.
Assisting with deliveries in and around the warehouse and loading bays.
Working out of hours when needed

Skills:

Full, clean driving license.
General maintenance experience desirable.
Willingness to learn and attend training courses.
Comfortable working at heights.
Have initiative to work as a team or on own merit.

To apply for this role, please send your CV and covering letter to: [email protected]

Furniture Senior Sales/Sales Advisor

Your position will be as a Senior Sales Assistant and also a sales advisor. The core responsibility of this position is to assist the team to drive sales across the department. By ensuring sales & service take precedent over any tasks or merchandising. To ensure this is a smooth running operation we will need you to adhere to the following duties:

· Delivering exceptional Customer Service, approaching every customer in your department and encouraging the rest of the team to approach customers to offer help and assistance.
· facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases. Explain product features and benefits to customers, assist them in locating specified products on the sales floor, and process customer payments.
· Lead by example and inspire the team to increase sales and ensure efficiency.
· Ensuring the team meets or exceeds all KPI’s and targets as set out by the management team.
· Be aware of sales on a daily/weekly basis to ensure they are in line with targets, addressing products not performing and communicating this information to other staff. Monitor, identify and promote slow selling lines to maximise sales potential.
· Develop an understanding of product knowledge of every item in stock in your department. Ensure this information is cascaded to all sales staff.
· Develop product ranges and monitor the sales activity on ranges to ensure maximum efficiencies/opportunities.
· Follow and be aware of current trends concerning home interiors and design. Ensure stock levels are in line with the trend and demand.
· Ensure that Brand standards are maintained at all times, including POS.
· Liaise with Marketing to ensure all POS is current and professionally displayed.
· Ensure that stock is displayed effectively and stock replenished according to demand, liaise with the Merchandising Manager.
· Develop excellent relationships with suppliers/agents via on site meetings. Through these excellent relationships drive deals and discounts on all stock ranges, ensuring we get the best possible deal.
· Develop and maintain excellent relations with management and staff. Support them with information and guidance where needed.
· Staff undertake their routine duties and conduct themselves in a professional manner.
· To ensure the highest standards of sales advice and service are delivered by all team members.
· Contributing to any project works, i.e. remerchandising of the department.
· Complete relevant documentation as required.
· Respond to customer complaints and comments promptly and in a professional manner.
· Participate and embrace all training opportunities presented by the company.
· Be proactive and self-motivated.

To apply for this role, please send your CV and covering letter to: [email protected]